Help
Short answers, in plain words, about your link-in-bio page, selling a digital product, and your account.
Getting started
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What do I do first on Jinty?
Claim your username, add your first link, and publish your link-in-bio page.
Your link-in-bio page
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What is a link-in-bio page, and how do I set mine up?
One address to put in your bio, holding your links, your social accounts and anything you sell.
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How do I add a link to my link-in-bio page?
Pick what kind of link it is, give it a title, and publish it.
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How do I see who is visiting my link-in-bio page?
Visitors counts the people who opened your link-in-bio page.
Selling a download
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How do I sell a PDF or digital download online?
Upload your file, set a price, and put it on your link-in-bio page.
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How do I get paid when someone buys from me?
You connect your own Stripe account under Settings, Payments. The money goes to you.
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How much should I charge for my digital product?
There is no formula. A few rules of thumb, and a way to test your first price.
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How does selling work on Jinty?
What you can sell today, how a buyer pays, and how the file reaches them.
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Where can I see who bought my product?
Every order is on Sales, with what sold and what you were paid.
Your people
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How do I build an email list with a free giveaway?
Give one small, useful thing away in exchange for an email address.
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How do I connect Email Octopus to Jinty?
One key from Email Octopus, and every contact who says yes lands in the list you choose.
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How do I connect Kit to Jinty?
One key from Kit, and every contact who says yes is added to the form you choose.
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What should I send after someone takes my free resource?
Four emails you can change and send yourself, from the free thing they took to the thing you sell.
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How do I export my contacts, and who owns my email list?
The list is yours. Download it as a CSV file whenever you like.
Your account
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What happens if I sell more than the Free plan allows?
What the Free plan carries, and what changes when you pass it.
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What emails will Jinty send me?
The emails we send you, and how to choose which ones arrive.
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How do I change my account settings, or delete my account?
Your name, your email address and your password, and how to close your account.
Not answered here? Write to hello@jinty.store and a person will read it.
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