1. Who we are
Jinty is run by ECom24 Ltd, a company registered in Scotland, United Kingdom, under number SC276560, with its registered office at Jinty.store, Hamilton House, ML10 6SY, UK. We are registered with the Information Commissioner's Office under ZC089157.
For the personal data described in this policy, we are the data controller.
If you have a question about any of this, write to hello@jinty.store.
2. Who this policy is about
- Creators are people who sign up for a Jinty account and publish a page. Sections 3, 4, 6, 7 and 9 are mostly about you.
- Visitors are people who open a creator's page or jinty.store. Section 4 is mostly about you.
3. What we collect about creators
3.1 Your account. Your email address and a password, which we store scrambled (hashed), never in a form we can read. If you log in with Google, we also keep the Google account details that Google sends us. We keep a note of whether you asked to hear from us by email.
3.2 Your page. Your page link name, display name, bio, picture, links, social links, video links and theme. All of it is published once your page is live, so treat it as public. Pictures you upload are stored with Cloudflare R2 and are shown on your page.
3.3 Your country. We work out your likely country from your internet connection. Cloudflare gives us this. You are never asked for it.
3.4 Technical data. IP address, browser and device type, and times, in server and security logs. We use these to run and protect Jinty.
3.5 What you send us. When you write to us, or send a suggestion from the app, we keep what you wrote with your email address. A suggestion also carries your page address, display name and plan, so we can understand it and reply.
3.6 What we do not collect. We do not ask for a phone number.
5. What we use data for
- Running Jinty: your account, your page and your pictures.
- Crediting the creator whose badge brought someone to Jinty.
- Crediting the creator whose page you bought from, or got something free from, if you later join Jinty. We match your email to that order or claim.
- Emailing you about your account: verification, password resets, security notices and changes to this policy.
- Keeping Jinty working and safe: error reports, and preventing abuse and fraud.
- Telling you about Jinty, only if you said yes: when you signed up, or when you asked for our free guide.
- Meeting our legal duties.
6. The email we send
Almost all our email is about your account, and you cannot opt out of it while you hold an account. We send marketing email only to people who said yes to it, and every one has an unsubscribe link. We use Mailgun to send email.
If you ask for our free guide and tick the box, we email you tips and updates about Jinty, starting with a few on getting started. Every email has an unsubscribe link. If you later join Jinty, the email choice on your account takes over.
7. Who else touches the data
We do not sell personal data, and we do not share it for anyone else's marketing. These services handle data because they run parts of Jinty. Each one has its own privacy policy with its own rules.
- DigitalOcean hosts the application and the database. Its privacy policy (opens in a new tab)
- Cloudflare runs our domain names and traffic protection, Turnstile on our sign-up form, and R2, where uploaded pictures are stored. Its privacy policy (opens in a new tab)
- Mailgun sends our account email. Its privacy policy (opens in a new tab)
- EmailOctopus sends the tips and updates you asked for with our free guide. Its privacy policy (opens in a new tab)
- Help Scout runs our help inbox: messages you send us, suggestions from the app and reports about pages, with the details that come with them, and the in-app help chat. Its privacy policy (opens in a new tab)
- Sentry reports errors, so we find out when something breaks. Its privacy policy (opens in a new tab)
- Google, if you choose to log in with it, tells us who you are.
We may share data if the law requires it. We may also share it to protect our rights or someone's safety. If Jinty is ever sold, we may share it with the buyer. We would tell you.
8. Where the data goes
Some of these services work outside the United Kingdom. When personal data leaves the UK, we use the protections the law allows. These are an official approval of the country's data rules (an adequacy decision), the UK International Data Transfer Agreement, or the EU standard contractual clauses.
9. How long we keep things
9.1 While your account is open, we keep your account data and your page.
9.2 When you delete your account, your page stops showing at once and your session ends. For 30 days we keep your account and do not erase it. If you deleted it by mistake, write to us and we can bring it back. After 30 days your account details, links and page view counts are erased. Your page link name stays reserved, so no one else can take it. A page link name is not personal data.
If you want your data erased sooner, ask us at hello@jinty.store.
If you asked for tips with our free guide, we keep your email address and that choice until you unsubscribe or ask us to erase them. If you unsubscribe, we keep a note of your address so we never email you again.
9.3 Logs and error reports are kept for as long as we need them to run and protect Jinty, or as long as the law requires.
10. Keeping data safe
Everything travels over HTTPS. Passwords are hashed and never stored in a form we can read. Access to the data behind Jinty is limited to the people who need it. Cloudflare Turnstile protects our sign-up form from bots, and our forms are protected from being sent by other websites in your name. The pictures on your page are public, because your page is.
No system is perfectly secure. If a breach affects you and the law requires it, we will tell you and the Information Commissioner's Office.
11. Your rights
Under UK and EU data protection law you can ask us to:
- give you a copy of the personal data we hold about you;
- correct it if it is wrong;
- erase it;
- limit how we use it;
- give it to you in a file you can move, or send it to someone else;
- stop us using it when our own business reasons are our reason for using it;
- take back your consent, where we use your data because you agreed. Taking it back does not undo anything done before.
To use any of these rights, write to hello@jinty.store. We will answer within one month.
If you are not happy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We would rather you told us first.
12. If you are in California
You can ask what personal information we collect and why. You can ask us to delete it. You can opt out of its sale. We will not treat you worse for using these rights. We do not sell personal information. Write to hello@jinty.store.
13. Children
Jinty is not for children. You must be at least 18 to hold an account, and we do not knowingly collect data from anyone younger. If you think a child has given us their details, tell us at hello@jinty.store and we will remove them.
14. Changes, and how to reach us
If we make an important change, we will tell you by email or in Jinty before it starts. The date at the top will also change.
ECom24 Ltd, Jinty.store, Hamilton House, ML10 6SY, UK. Privacy questions and requests: hello@jinty.store.